This privacy policy explains the commitment of Ultimate Migration to protect and respect your personal data. When interacting with our website, you entrust us with certain information. We are dedicated to handling this information responsibly and transparently in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Updates to the Policy
Ultimate Migration reserves the right to modify this privacy policy at any time. We encourage you to review this page regularly to stay informed about how we handle your data.
Continued use of our website following any changes constitutes your acceptance of the revised policy. If we make significant changes, we will endeavour to notify you directly.
Data Collection
We collect various types of information when you interact with our website, submit an enquiry, or engage our services:
- Personal details such as your name and job title
- Contact details, including your email address and phone number
- Demographic data including postcode, preferences and interests
- Information you provide through consultation request forms
- Technical data collected automatically, such as your IP address, browser type and pages visited
We only collect information that is necessary for the purposes described in this policy. You are not required to provide personal information to browse our website, however certain features (such as contact forms) require it.
Use of Collected Information
The personal information we collect is used for the following purposes:
- Maintaining internal records and managing client relationships
- Responding to enquiries and providing migration advice and services
- Enhancing our services based on your feedback and preferences
- Sending promotional emails about new offerings, special deals and relevant updates — only where you have given consent
- Conducting market research to better understand your needs, using contact methods such as email, phone or mail
- Personalising your experience on our website based on your interests
- Complying with our legal obligations as OMARA-registered migration agents
We will never use your personal information for any purpose incompatible with the purpose for which it was collected without first seeking your consent.
Ensuring Security
We are committed to safeguarding your personal data. To prevent unauthorised access, disclosure, alteration or destruction, we have put in place appropriate physical, electronic and managerial security procedures.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
Cookie Policy
Cookies are small text files placed on your device when you visit our website. They help us analyse web traffic patterns and tailor website content to your interests.
- We use session cookies to maintain website functionality during your visit
- We may use analytics cookies (e.g., Google Analytics) to understand how visitors use our site
- We do not use cookies to collect personally identifiable information without your knowledge
- You can accept or decline cookies through your browser settings at any time
Declining cookies may prevent you from taking full advantage of our website. Most browsers allow you to refuse cookies — check your browser’s help section for instructions.
External Links
Our website may contain links to other websites operated by third parties. These links are provided for your convenience. Please note that once you leave our website, we do not control those external sites and are not responsible for the protection or privacy of any information you provide while visiting them.
External websites are not governed by this privacy policy. We recommend you read the privacy policy of any external site before providing personal information.
External links on our site include government websites such as the Department of Home Affairs (immi.homeaffairs.gov.au) and OMARA (mara.gov.au). Always verify you are on the official site before submitting personal information.
Controlling Your Information
You have the following rights regarding the personal information we hold about you:
- Opt out of direct marketing at any time by contacting us or clicking the unsubscribe link in any of our emails
- Access your data — you may request a copy of the personal information we hold about you (fees may apply in some circumstances)
- Correct your information — if any information we hold is inaccurate or incomplete, you can ask us to correct it
- Data restriction — in certain circumstances, you may ask us to restrict the processing of your personal data
- Withdraw consent — where we rely on consent to process your data, you can withdraw it at any time
We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We will not share your information with unrelated third parties for their marketing purposes.
Contact & Corrections
If you believe any information we hold about you is incorrect or incomplete, or if you have any concerns about how we handle your data, please contact us and we will promptly correct it.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.